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Best Western Premier Hotel Kaiserhof Wien

4 Stars Hotel

Address: Frankenberggasse 10, Vienna, Austria

Average guest rating: 8.8 with 105 reviews

Hotel description

Best Western Premier Hotel Kaiserhof Wien

Built in 1896, this elegant hotel is very popular because of its excellent location only 5 minutes walk from the State Opera House, the Ringstraße and the Underground Station. Situated in a quiet side street, Vienna’s famous shopping promenades are in convenient reach from the hotel. The hotel has warmly decorated rooms that represent a stylish and sympathetic combination of turn of the century architecture and state-of-the-art technical equipment. The magnificent imperial breakfast buffet includes many delicacies and sparkling wine. The hotel bar is a cozy spot for reading a book or enjoying a glass of wine. Kaiserhof guests can reenergize in the wellness area, with sauna, steam bath and a fitness room. The conference rooms are located across from the hotel: the ideal place for small receptions and seminars. Quality is the hotel’s highest discipline. It has won for 5 consecutive years – Top Best Western Hotel in Central Europe and the ‘State-prize for quality’ from the State Ministry for Economic Affairs & Employment.

Hotel facilites and services

Main services

Luggage Storage, Heating, Soundproofed Rooms, Safety Deposit Box, Express Check-in/Check-out, Elevator, Non-smoking Rooms, Newspapers, 24-hour Front Desk, Bar, Pets Allowed, Gay Friendly, Breakfast Buffet

Recreation

Turkish/Steam Bath, Library, Massage, Fitness Centre, Sauna

Other services

Ticket Service, Fax/Photocopying, Packed Lunches, Shoe Shine, Currency Exchange, Internet Services, Bridal Suite, Ironing Service, Breakfast in the Room, Dry Cleaning, Laundry, Babysitting/Child Services, Meeting/Banquet Facilities, Room Service, Wi-Fi / Wireless LAN, Free Wi-Fi Internet Access Included

Hotel information

The piano bar invites you to linger: read about world events in international newspapers, receive your personal e-mail in the internet corner. Visit our newly opened health centre with state-of-the-art work-out equipment, relax in the sauna or steam-bath. The satisfaction of our guests is of major importance to us. In order to ensure the quality of our performance we have introduced a quality management system and are being certified annually according to ISO 9002. We are especially proud of having won the Quality Awards 2000 - 2004 of Best Western Central Europe.

Food & Beverage

Fresh flowers and a magnificent breakfast buffet will gladden your heart in the early morning. Select a Viennese breakfast with Kipferl and coffee or many other delicacies. Every day at the Kaiserhof begins with a charming cheer and is greeted with a glass of sparkling wine. Just like in imperial times. The hotel bar is a cosy spot for reading a book or enjoying a Viennese Apfelstrudel, a typical Kaisermelange in the afternoon or a glass of Austrian wine in the evening.

Buffet breakfast is included in the room rate.

Booking Terms

No deposit will be charged.

VAT is included. Service charge is included. City/tourist tax is included.

Pets are allowed. Charges may be applicable.

Wireless internet is available in public areas and is free of charge.

Private parking is possible at a location nearby (reservation is needed) and costs EUR 18.00 per day.

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

Child Policy

All children are welcome. All children under 6 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 52.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.